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Golad Technologies

Golad Academy · Training Services

Business Analysis

Business Analysis is a vital discipline that bridges the gap between business needs and solutions. This course introduces core principles, techniques, and tools to identify problems, analyze requirements, and deliver value-driven solutions. Ideal for aspiring analysts, it equips learners with practical skills for decision-making, process improvement, and successful project outcomes.

  • Duration:12 weeks
  • Skill level:Beginner to Intermediate
  • Next cohort:1 March 2027
  • Course price:£99

Learning outcomes

What you will be able to do

  • Elicit, analyse and document requirements using BABOK®-aligned techniques
  • Write user stories and acceptance criteria, and manage a product backlog
  • Model AS-IS and TO-BE processes in BPMN 2.0
  • Build a business case with cost-benefit and ROI analysis
  • Use data and dashboards to support your recommendations
  • Facilitate workshops and present insights to executives

12 core modules

Curriculum

01Module 1Introduction to Business Analysis
  • Role of a Business Analyst in Organizations and Projects
  • Overview of the SDLC and BA’s Involvement at Each Stage
  • Core Competencies and Skillsets: Communication, Critical Thinking, Problem-Solving
  • Introduction to BABOK® Guide and Industry Frameworks
02Module 2Elicitation & Collaboration Techniques
  • Stakeholder Identification and Analysis
  • Techniques: Interviews, Surveys, Workshops, Observation
  • Capturing Requirements Effectively and Avoiding Common Pitfalls
  • Collaboration Methods and Communication Strategies
03Module 3Requirements Analysis & Modeling
  • Functional vs Non-Functional Requirements
  • Writing Clear and Actionable Requirements
  • Use Case and User Story Development
  • Requirements Traceability and Validation
04Module 4Process Mapping & Improvement
  • Business Process Modeling: AS-IS and TO-BE Processes
  • BPMN Standards and Notation
  • Process Analysis for Efficiency and Optimization
  • Identifying Bottlenecks and Areas for Automation
05Module 5Data-Driven Business Analysis
  • Using Data to Inform Business Decisions
  • KPI Identification and Tracking
  • Basic Data Analysis with Excel and BI Tools
  • Data Visualization for Stakeholders
06Module 6Solution Assessment & Design Options
  • Evaluating Solution Feasibility and Impact
  • Cost-Benefit Analysis and ROI Assessment
  • Design Thinking Principles for Solution Ideation
  • Prioritization Techniques: MoSCoW, RICE
07Module 7Agile Business Analysis Practices
  • Agile Methodology Overview and BA’s Role
  • Writing and Managing User Stories in Agile
  • Backlog Management and Sprint Planning
  • Collaboration with Scrum Teams
08Module 8UX & Prototyping for BA
  • Understanding User Experience and Interface Design
  • Wireframing and Prototyping Techniques
  • Tools for Prototyping: Figma, Balsamiq
  • Gathering User Feedback for Iterative Improvements
09Module 9Business Cases & Benefits Realization
  • Developing a Compelling Business Case
  • Techniques for Quantifying Benefits and ROI
  • Tracking Benefits Realization Post-Implementation
10Module 10Business Analysis in Regulated/Public Sectors
  • Understanding Compliance and Regulatory Requirements
  • Procurement and Policy Considerations
  • Risk Management in Regulated Projects
11Module 11Communication & Facilitation Mastery
  • Effective Stakeholder Communication Strategies
  • Facilitation Techniques for Workshops and Meetings
  • Conflict Resolution and Negotiation
  • Presenting Analysis Insights to Executives
12Module 12Capstone Project & Career Workshop
  • End-to-End BA Project: Requirements Gathering → Analysis → Solution Proposal
  • Process Mapping, Data Analysis, and Dashboard Creation
  • Presentation of Business Case and Solution Recommendations
  • Career Preparation: Resume, LinkedIn Profile, Interview Tips

Industry extension

Optional advanced modules

Self-paced on GADLE alongside the core programme, so your skills keep pace with where the field is heading — including AI.

AI-Assisted Business Analysis

  • • Using generative AI to summarise elicitation sessions and draft requirements
  • • Prompting techniques and validating AI outputs
  • • Responsible use: confidentiality, bias and accuracy checks
  • • Defining requirements and acceptance criteria for AI and ML solutions

Business Architecture & Strategy Analysis

  • • Business Model Canvas and value stream mapping
  • • Capability mapping and gap analysis
  • • SWOT, PESTLE and root-cause analysis (5 Whys, fishbone)
  • • Change impact assessment and transition requirements

Benefits of Business Analysis

What you’ll gain from this course

  • Improved Decision-Making
  • Cost Efficiency
  • Risk Management
  • Enhanced Value Delivery

Tools you’ll use

  • Jira
  • Confluence
  • Lucidchart / Microsoft Visio
  • BPMN 2.0
  • Miro
  • Figma
  • Balsamiq
  • Excel
  • Power BI

Prepares you for

  • IIBA® ECBA™ and CCBA® (BABOK® Guide v3 knowledge areas)
  • BCS Foundation Certificate in Business Analysis
  • IIBA® Agile Analysis Certification (AAC)

Career paths

  • Business Analyst
  • Systems Analyst
  • Product Analyst
  • Requirements Engineer
  • Process Improvement Analyst
  • Junior Product Owner

Certification exams are set and awarded by their own bodies; our curriculum covers their knowledge areas. Trademarks belong to their owners.

Open for applications

Choose your start date

Apply online in about five minutes. An advisor will review your application and contact you.

Golad Academy

March 2027 cohort

  • Starts Mon, 1 March 2027 · 12 weeks
  • Live online
Fee: £99Apply now

Applications close 26 February 2027.

Questions

Can’t find your answer? Contact us.

When does the next cohort start?

The next cohort for every Golad Academy programme starts on 1 March 2027. Apply online and an advisor will confirm your place.

How much does the course cost?

The course price is £99. Employers can sponsor a place and ask us for an invoice.

Do I need experience?

No. Programmes are designed for beginners to intermediate learners. An advisor reviews every application and will recommend the right starting point.

How is the course delivered?

Through live, instructor-led online classes with real-world projects. Between classes you learn on GADLE, our learning platform, where you will find recordings, lessons and assignments.

What are the industry-extension modules?

Two optional advanced modules, completed on GADLE alongside the twelve core modules, that keep the programme aligned with how the field is changing — including AI.

Get in touch

Ready to Start Your Learning Journey?

Ask an advisor about the programme, fees and the next intake.