Golad Academy · Course syllabus
Business Analysis
- Duration
- 12 weeks
- Skill level
- Beginner to Intermediate
- Next cohort
- 1 March 2027
- Course price
- £99
Overview
Business Analysis is a vital discipline that bridges the gap between business needs and solutions. This course introduces core principles, techniques, and tools to identify problems, analyze requirements, and deliver value-driven solutions. Ideal for aspiring analysts, it equips learners with practical skills for decision-making, process improvement, and successful project outcomes.
Format: Live online classes + GADLE
Learning outcomes
- Elicit, analyse and document requirements using BABOK®-aligned techniques
- Write user stories and acceptance criteria, and manage a product backlog
- Model AS-IS and TO-BE processes in BPMN 2.0
- Build a business case with cost-benefit and ROI analysis
- Use data and dashboards to support your recommendations
- Facilitate workshops and present insights to executives
Curriculum
Module 1: Introduction to Business Analysis
- Role of a Business Analyst in Organizations and Projects
- Overview of the SDLC and BA’s Involvement at Each Stage
- Core Competencies and Skillsets: Communication, Critical Thinking, Problem-Solving
- Introduction to BABOK® Guide and Industry Frameworks
Module 2: Elicitation & Collaboration Techniques
- Stakeholder Identification and Analysis
- Techniques: Interviews, Surveys, Workshops, Observation
- Capturing Requirements Effectively and Avoiding Common Pitfalls
- Collaboration Methods and Communication Strategies
Module 3: Requirements Analysis & Modeling
- Functional vs Non-Functional Requirements
- Writing Clear and Actionable Requirements
- Use Case and User Story Development
- Requirements Traceability and Validation
Module 4: Process Mapping & Improvement
- Business Process Modeling: AS-IS and TO-BE Processes
- BPMN Standards and Notation
- Process Analysis for Efficiency and Optimization
- Identifying Bottlenecks and Areas for Automation
Module 5: Data-Driven Business Analysis
- Using Data to Inform Business Decisions
- KPI Identification and Tracking
- Basic Data Analysis with Excel and BI Tools
- Data Visualization for Stakeholders
Module 6: Solution Assessment & Design Options
- Evaluating Solution Feasibility and Impact
- Cost-Benefit Analysis and ROI Assessment
- Design Thinking Principles for Solution Ideation
- Prioritization Techniques: MoSCoW, RICE
Module 7: Agile Business Analysis Practices
- Agile Methodology Overview and BA’s Role
- Writing and Managing User Stories in Agile
- Backlog Management and Sprint Planning
- Collaboration with Scrum Teams
Module 8: UX & Prototyping for BA
- Understanding User Experience and Interface Design
- Wireframing and Prototyping Techniques
- Tools for Prototyping: Figma, Balsamiq
- Gathering User Feedback for Iterative Improvements
Module 9: Business Cases & Benefits Realization
- Developing a Compelling Business Case
- Techniques for Quantifying Benefits and ROI
- Tracking Benefits Realization Post-Implementation
Module 10: Business Analysis in Regulated/Public Sectors
- Understanding Compliance and Regulatory Requirements
- Procurement and Policy Considerations
- Risk Management in Regulated Projects
Module 11: Communication & Facilitation Mastery
- Effective Stakeholder Communication Strategies
- Facilitation Techniques for Workshops and Meetings
- Conflict Resolution and Negotiation
- Presenting Analysis Insights to Executives
Module 12: Capstone Project & Career Workshop
- End-to-End BA Project: Requirements Gathering → Analysis → Solution Proposal
- Process Mapping, Data Analysis, and Dashboard Creation
- Presentation of Business Case and Solution Recommendations
- Career Preparation: Resume, LinkedIn Profile, Interview Tips
Industry-extension modules (optional, on GADLE)
- AI-Assisted Business Analysis — Using generative AI to summarise elicitation sessions and draft requirements; Prompting techniques and validating AI outputs; Responsible use: confidentiality, bias and accuracy checks; Defining requirements and acceptance criteria for AI and ML solutions
- Business Architecture & Strategy Analysis — Business Model Canvas and value stream mapping; Capability mapping and gap analysis; SWOT, PESTLE and root-cause analysis (5 Whys, fishbone); Change impact assessment and transition requirements
Tools
Jira, Confluence, Lucidchart / Microsoft Visio, BPMN 2.0, Miro, Figma, Balsamiq, Excel, Power BI
Prepares you for
- IIBA® ECBA™ and CCBA® (BABOK® Guide v3 knowledge areas)
- BCS Foundation Certificate in Business Analysis
- IIBA® Agile Analysis Certification (AAC)
Career paths
Business Analyst, Systems Analyst, Product Analyst, Requirements Engineer, Process Improvement Analyst, Junior Product Owner
What you’ll gain
Improved Decision-Making · Cost Efficiency · Risk Management · Enhanced Value Delivery